Support replies
General product questions: within 2 business days.
Privacy or legal requests: within 3 business days.
Contact us
Reach the XMgroup support desk with a structured request.
Use the form for access requests, product questions, privacy matters, or simulated trading support. Required fields are validated before the email draft opens.
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Include context
Add device model, operating system version, feature area, and the exact step where an issue appeared.
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If you need iOS or Android access, mention your device type and preferred platform in the subject line.